Pricing and plans


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How It Works


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  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.



    Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.

    Are free Anti-Virus software any good?

    First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

    What exactly are Managed IT Services?

    Simply put, LinkKonnect Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means LinkKonnect acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

    What is cloud backup?

    Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The backups are located in secure data centers around the United States. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable, and easier to manage and monitor.

    What kind of response times can I expect?

    We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

    How Long is a Managed Services Contract For?

    Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

    Why is this an estimate, instead of an official quote?

    Each business’s IT environment is unique, so it is virtually impossible to give a truly accurate quote online without an onsite IT assessment.

    An IT assessment is a review of a company’s environment, network, systems, unique challenges, and goals, which allows us to provide an accurate, personalized, proposal with recommendations, in plain English everyone can understand. An IT assessment generally only takes 30 minutes.

    We follow a simple four-step process when completing an IT assessment:

    Site Visit & Introduction – We briefly meet with your team, listen to your current pain points and challenges, and complete a quick tour of your office.
    End-User Process Review – We’ve found that end-user support and troubleshooting can suffer when internal teams become overwhelmed. That’s why we’ll identify end-user challenges, process efficiencies, or inefficiencies, and document recommendations that will help your team streamline their support and improve everyone’s tech experience.
    Network Assessment – During a network assessment, one of our engineers will create a detailed report and analyze your organization’s IT infrastructure including the number of devices connected to your networks such as computers, servers, switches, access points, and your firewall, as well as document mission-critical applications, security, and performance.
    Our network assessment has three phases:

    Identify – Our engineer will complete a non-intrusive network scan to identify computers, servers, routers, access points, and business applications that your current infrastructure supports. We’ll uncover hard to detect issues, measure risk, and check for security vulnerabilities (if any). This process takes 15 minutes.
    Analyze – Next, our team reviews this information gathered during the network assessment scan to provide your team with an accurate and personalized proposal within 48 hours based on the specifications of your unique IT environment.
    Recommend – What are experts good for if they don’t provide valuable insight and recommendations? We have your best interest in mind which is why we will provide detailed recommendations to improve security, productivity, and prevent costly downtime.
    The last step in our process is to meet with your team to review your IT assessment. We’ll review our Managed IT service offerings as they relate to your environment, the supportability of your network, recommendations, and any vulnerabilities found. Our team will answer any and every question your team might have.

    What does having Managed IT Services cost?

    Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular IT infrastructure. Once contracted, your Managed IT Services will cover maintenance and support for every component of your infrastructure, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

    What if we already have an internal IT department?

    No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting security solutions, or service desk support, LinkKonnect makes it simple with an affordable and customized flat-rate service plan.

    How does a flat rate billing save me money?

    Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. NanoSoft serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

    What types of systems do you support?

    We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.